Financial statements

NOTE 9



RECEIVABLES

Details of this heading in the balance sheet at 31 December 2019 and 2018 are as follows:

CURRENT LOANS AND RECEIVABLES (euros) NOTES 31/12/18 31/12/17
RECEIVABLES
CUSTOMERS
Customers, invoices pending collection 4.945.023 4.849.201
Customers, non-payments 2.961.741 3.341.957
TOTAL GROSS 7.906.764 8.191.157
PROVISIONS (-)2.996.701 (-)3.042.903
NET TOTAL CUSTOMERS 4.910.063 5.148.254
OPERATORS
Operators, invoices pending collection 29.468.786 35.382.967
TOTAL GROSS 29.468.786 35.382.967
PROVISIONS (-)18.474 (-)18.057
NET TOTAL OPERATORS 29.450.312 35.364.911
GOVERNMENT OF ANDORRA (Note 16)
Deferred tax assets 871.451 243.235
Other Government of Andorra 188 331.464
TOTAL 871.639 574.698
OTHER RECEIVABLES
Advances to employees 2.889 1.969
Sundry receivables, invoices pending collection 392.641 663.428
TOTAL GROSS 395.531 665.417
PROVISIONS (-)345.396 (-)360.219
TOTAL NET OTHER RECEIVABLES 50.135 305.198
TOTAL NET RECEIVABLES 35.282.149 41.393.061

The movements in impairment provisions during the year were as follows:

(Amount in euros) Balance at 01/01/2019 Allocations Reversions Applications Balance at 31/12/2019
Provisions for impaiment losses -3.421.179 -7.601 54.512 13.697 -3.360.571